AI phone assistant for car garages
Answer customer questions, pass status questions to the workshop, book appointments and catch breakdown calls, even after hours.
From €149 a month excl. VAT · Keep your own number · Live within an hour · Cancel any month
Hear it for yourself: call our AI receptionist on +31 970 102 257 34
“Heyloha has helped us enormously in improving our phone support. The AI agent speaks good Dutch, is easy to set up and offers a lot of flexibility with call transfers, time slots and webhook integrations.”
Common challenges for auto repair shops
- Customers calling for status updates
- Customers want to know when their car is ready and call multiple times a day. Your mechanics are constantly interrupted in their work.
- Scheduling appointments takes too long
- Booking inspections, services and repairs by phone costs your front desk far too much time.
- Breakdowns outside business hours
- Customers with a breakdown call in the evening or on weekends. If you don't pick up, they call a competitor.
How Heyloha solves this
- Instant answers to customer questions
- The assistant answers questions about prices, MOTs and opening hours from your knowledge base and notes status questions for the workshop, day and night.
- Automatic appointment scheduling
- Customers call and book their inspection or service through the voice agent. Your calendar is updated automatically.
- 24/7 breakdown line
- The voice agent handles breakdown calls after hours, logs the details and transfers urgent cases to the on-call mechanic.
Key features
Repair questions
When a customer calls about their car, the assistant notes the question and passes it straight to the workshop.
Calendar integration
Appointments go straight into your Outlook calendar. We build an integration with your garage software on request.
Warm transfer
Urgent calls go straight to the mechanic.
Call transcripts
Every call is available as a transcript in your dashboard.
24/7
every call answered, even at night
50+
languages supported
1 hour
to go live
Frequently asked questions about AI phone answering for auto repair shops
Can I keep my own phone number?
Yes. Your plan includes a Heyloha number, and you forward your own number to it: all the time, outside opening hours or only when you don't pick up yourself.
How much does an AI phone assistant cost?
Heyloha starts at €149 a month excl. VAT for 250 credits. One credit is one call minute or one chat conversation. You try it free for 14 days first, and it's a monthly plan with no long-term contract.
Does the caller know they are talking to AI?
Yes. The assistant introduces itself as your company's digital assistant, as the EU AI Act requires.
What if the assistant can't answer a question?
It transfers the call to a colleague, warm or cold. If nobody picks up, it takes a callback request with name, number and question.
What about privacy and GDPR?
Calls are not recorded, only transcribed. The data is stored on servers in the EU and we sign a data processing agreement with you.