Calculate your savings with Heyloha

This calculator compares the cost of a human agent with Heyloha. We use the following assumptions:

• A customer service agent costs an average of €18.28 per hour (including employer costs such as holiday pay and pension contributions)
• Answering a customer inquiry takes an average of 4 minutes (including looking up information, typing, and follow-up)
• Heyloha answers an average of 80% of all customer inquiries independently, without human intervention
• Each handled conversation costs 1 credit, regardless of channel (chat, phone, or WhatsApp)

This is an estimate. Your actual savings depend on the type and complexity of inquiries you receive. Want a tailored calculation? Get in touch with us.