Look inside Heyloha
You set up your AI agent once and it works across all your channels. This is what you see when you log in: your dashboard, your conversations, what your agent knows and what it delivers.
14 days free, 250 credits, cancel monthly
What you see when you log in
Your dashboard opens with your agent: where it is live, what happened over the period you picked and what still needs attention. Switch between today, seven days and thirty days.
Good afternoon
Loha is ready for you.
Live now·3 of 5 channels active
- Conversations and goals reached, with the change against the previous period
- Per channel you see whether it is active, paused or not connected yet
- Attention points such as waiting handovers, with a button to go straight there
Every conversation in one place
Chat, WhatsApp, phone, Instagram and LinkedIn all land in the same inbox. You see the full conversation back, including what your agent did and which goals were reached.
- One inbox for every channel, with filters, favourites and search
- Automatic labels, so you can place a conversation at a glance
- If a colleague replies themselves, your agent steps aside and picks it back up later
I would like to book an appointment for next week.
Of course. Thursday at 11:00 or Friday at 14:30 is available. Which suits you best?
LSet it up once, the same everywhere
You configure your agent at brand level: who you are, what you offer, how it sounds and what it may and may not do. Channels are the places where it appears. Want a different tone or language on the phone? You adjust that per channel.
- Identity, personality, benefits and behaviour rules in one place
- Deviate from your brand setting per channel where you need to
- A language per channel, from Dutch and Flemish to English, German, French and Spanish
What you set here applies to every channel. You can deviate per channel.
Friendly and businesslike
English
Deviate on phone
Shorter answers, Flemish
Your agent answers from your own content
Heyloha reads your website and keeps it up to date. You add your own documents and your own questions and answers. Every channel draws on the same knowledge, so you maintain it once.
- Your website is scanned and kept up to date automatically
- Upload your own documents: PDF, Word and spreadsheets
- No answer in there? Your agent says so instead of guessing
That is not in our information. I will pass your question on to a colleague.
A chat that fits your site
Pick classic or modern, use your own colours and decide where the widget sits on desktop and mobile. Show different conversation starters per page, day and time.
- Your own colours, position and style, without needing a developer
- Conversation starters per page, day and time
- In web chat your agent shows choice buttons and forms
Loha
AIAgent
Hi! How can I help you?
Pick one
When X, do Y, then Z
A workflow records what should happen for a given topic. Your agent collects the right details, sends the email or the message and sets up the next step. If it cannot work it out, it hands over to a colleague.
- Steps for collecting details, email, WhatsApp, phone, links and integrations
- Handover to a colleague, with a callback request if nobody picks up
- Per workflow you see how often it ran
- 1Collect detailsname, email and what you need
- 2Send emailto your sales team, with the conversation attached
- 3Integrationput the request in your CRM
Numbers you can actually use
You see how many conversations there were, what they delivered and when they came in. Hours saved only count conversations your agent resolved itself, so no spam and no handed over conversations.
- Conversations per day and hour, and inside or outside opening hours
- Appointments, leads and the conversion funnel of your widget
- All viewable per channel, over the period you choose
Where your agent can work
One agent, several channels. Turn on what you need and add more later.
Website chat
A chat window on your site that answers questions and books appointments, also outside office hours.
Customers message your number and get an answer in the conversation they already know.
Phone
An agent that answers with a natural voice, transfers the call or takes a callback request.
Your agent writes a draft in your own mailbox. You review it and send. Currently a closed pilot.
Messages on Instagram are picked up and land in the same inbox.
Business messages get answered without anyone having to keep the app open.
What happens to your data
On your chat channels, personal data is masked before a conversation goes to the AI model, and your data stays inside the EU. Our security page explains exactly how that works.
See how we handle your dataWant to look around yourself?
Try Heyloha free for 14 days and see it in your own customer contact.