The Heyloha WhatsApp Agent automatically responds to incoming WhatsApp Business messages in your tone of voice, 24/7. It processes questions from your knowledge base and transfers complex conversations to a team member.
WhatsApp Agent
No WhatsApp message left unanswered. Automatically, in your style.
Customers expect fast replies on WhatsApp. With the Heyloha WhatsApp Agent, every message gets an automatic response in your tone of voice, day and night. Your team stays free for conversations that need a human touch.
No obligations.
Trusted by organizations worldwide
Seconds
to a first reply
10 hours
saved per team per week
24/7
also outside office hours
Replies in seconds, day and night
Customers get instant answers to their WhatsApp messages, even in the evening and on weekends. No waiting, no missed opportunities.
Communicates fully in your tone of voice
Heyloha speaks the way your brand speaks. Configure formal or casual, short or detailed, with or without emoji, and every reply feels personal and on-brand.
Speaks 50+ languages fluently
Heyloha automatically detects the language of the incoming message and replies in that language. International customers feel welcome from the first message.
Smooth handover to your team
When a conversation needs personal attention, Heyloha hands the full transcript over to a colleague. Your team picks up at exactly the right moment.
Always accurate answers from your knowledge base
Heyloha draws from your website, FAQs and custom documents. Answers stay factual and up to date, with no made-up information.
Fully GDPR compliant and secure
Heyloha processes messages through the official WhatsApp Business API on EU hosting with built-in privacy consent. Customer data stays protected.
Everything you need, built in
The WhatsApp Agent is more than an auto-reply. It's a complete AI colleague that thinks along, qualifies and routes, with all the tools your team expects.
Seamless handover to a colleague
When a question gets too complex for the agent, Heyloha hands the conversation over to a human colleague, including name, phone number and the full conversation history. Your colleague picks up exactly where the agent left off.
Goals for lead generation
Set goals for your agent: book appointments, schedule demos or collect contact details. Heyloha actively steers WhatsApp conversations toward conversion.
Official WhatsApp Business API
Heyloha works through the official WhatsApp Business API. No risk of blocks or account issues, and you benefit from all official features including the green checkmark.
Custom instructions and tone of voice
Set exactly how your agent responds: formal or casual, short or detailed, with or without emoji. You decide what the agent can and cannot say.
CRM integrations
Automatically send leads and conversation data to HubSpot, ActiveCampaign, or any other system. Contact details go directly to your CRM, with no manual transfer.
Custom FAQs and documents
Beyond the website crawl, you can add manual answers, PDFs and documents to the knowledge base. Heyloha uses everything to answer questions accurately.
Conversation insights and analytics
See exactly which questions come in, how often your agent resolves them and when a conversation gets handed over. Use those insights to improve your agent and knowledge base.
Built-in privacy consent
Customers give consent before Heyloha processes any personal data. Your WhatsApp channel automatically meets GDPR requirements.
Fully on-brand
Name, profile photo, welcome message and tone of voice are all configured in a few clicks. Your WhatsApp Agent feels like a native part of your brand.
Set up your WhatsApp Agent in three steps
No technical knowledge required. Most teams get their agent live on WhatsApp Business within an hour.
Connect your WhatsApp Business account
Link your WhatsApp Business number to Heyloha via a simple integration.
Set up your agent
Configure the tone of voice, knowledge base and escalation rules via the dashboard.
Go live
The agent immediately responds to incoming WhatsApp messages, automatically and personally.
Which teams it works for
Heyloha is used daily across dozens of sectors. Swipe through a few examples to see how teams in your industry put WhatsApp to work.
Live in an hour, no developer needed
Three steps to get your WhatsApp Agent operational.
Connect WhatsApp Business
Link your WhatsApp Business number to Heyloha through the official WhatsApp Business API. We guide you through the Meta verification.
Configure your agent
Set name, tone of voice, languages and escalation rules from the dashboard. Add your own FAQs and documents to the knowledge base.
Go live
Activate the agent and from now on every WhatsApp message gets an instant, personal reply in your brand voice.
Message our WhatsApp Agent
Test for yourself how our WhatsApp Agent answers questions. Send a message and get an instant reply, 24/7.
Open in WhatsAppWhat customers say
Hundreds of teams use Heyloha every day. Here is a snapshot of their experiences.
“Amazing to see how quickly AI works for Faber. And soon for our other brands too!”
Theo Vos
Fireplaces and stoves, Faber
“Our super smart AI colleague "Olivia" gets smarter every day.”
Job Kuperus
Real estate and advisory, VLIEG Advies Groep
“We are very satisfied with Heyloha's AI tool. The service is also very pleasant.”
Camille Peters
Real estate, Stadsmakelaars
“We are very happy with Heyloha. Great communication, they think along with us and are a real added value!”
Lisa Hietland
Real estate, Van der Linden
“Since we started using the chatbot, property seekers get immediate answers to their questions, even outside office hours. Great for the client, and more time for personal service for us.”
Gert de Koning
Real estate, De Koning Makelaars
“This provides exactly that extra conversion you might otherwise miss. The system is a strong addition to our work and shows that moving with the times pays off. The support is also excellently arranged.”
Frans Spendel Jr.
Real estate, Frans Spendel Makelaardij
“A smart, hardworking and always friendly colleague added to our team with our AI Chatbot Robin.”
Diana Tijseling
Real estate and advisory, Pandomo
Read more
Create a new WhatsApp Agent
Step-by-step guide to setting up and training your first WhatsApp Agent on your knowledge base.
→Connect a phone number
How to link your existing WhatsApp Business number to Heyloha through the official Meta flow.
→Set up CRM integrations
Automatically forward leads from WhatsApp conversations to HubSpot, ActiveCampaign, or your own CRM.
→FAQ
Which WhatsApp account do I need?
You need a WhatsApp Business account. Heyloha connects via the official WhatsApp Business API.
Will the replies actually sound like my brand?
Yes. You configure the tone of voice yourself, so the agent communicates in the style of your organisation.
Can the agent schedule appointments via WhatsApp?
Yes, combined with the Calendar Integration the WhatsApp Agent can book appointments based on real-time availability.
What if a customer asks a complex question?
The agent recognises when a conversation reaches the edge of its knowledge and seamlessly escalates to a human colleague.
Is the WhatsApp Agent GDPR compliant?
Yes. All message data is processed securely in accordance with GDPR.