Heyloha's WhatsApp Agent automatically answers incoming WhatsApp messages, 24/7 and in your brand's tone of voice. It answers from your knowledge base and hands complex conversations over to a team member.
AI WhatsApp chatbot
No WhatsApp message left unanswered. Automatically, in your style.
Customers expect fast replies on WhatsApp. With the Heyloha WhatsApp Agent, every message gets an automatic response in your tone of voice, day and night. Your team stays free for conversations that need a human touch.
From €149 a month excl. VAT. Free for 14 days, cancel monthly.
Trusted by organisations in the Netherlands and Belgium
Seconds
to a first reply
1 hour
to go live, on your own number
24/7
including outside office hours
- Replies in seconds, day and night
- Customers get instant answers to their WhatsApp messages, even in the evening and on weekends. No waiting, no missed opportunities.
- Communicates fully in your tone of voice
- Heyloha speaks the way your brand speaks. Configure formal or casual, short or detailed, with or without emoji, and every reply feels personal and on-brand.
- Speaks 50+ languages fluently
- Heyloha automatically detects the language of the incoming message and replies in that language. International customers feel welcome from the first message.
- Smooth handover to your team
- When a conversation needs personal attention, Heyloha hands the full transcript over to a colleague. Your team picks up at exactly the right moment.
- Answers from your own knowledge base
- Heyloha draws from your website, FAQs and custom documents. Answers stay factual and up to date, with no made-up information.
- Fully GDPR compliant and secure
- Heyloha processes messages on servers in the EU, with a GDPR data processing agreement. Customer data stays protected.
Everything you need, built in
The WhatsApp Agent is more than an auto-reply. It's a complete AI colleague that thinks along, qualifies and routes, with all the tools your team expects.
- Seamless handover to a colleague
- When a question gets too complex for the agent, Heyloha hands the conversation over to a human colleague, including name, phone number and the full conversation history. Your colleague picks up exactly where the agent left off.
- Goals for lead generation
- Set goals for your agent: book appointments, schedule demos or collect contact details. Heyloha actively steers WhatsApp conversations towardsconversion.
- Your own WhatsApp number
- You link your own WhatsApp number with a QR code, just like WhatsApp Web. Your customers message the number they already know, and your team can keep replying from the app.
- Custom instructions and tone of voice
- Set exactly how your agent responds: formal or casual, short or detailed, with or without emoji. You decide what the agent can and cannot say.
- CRM integrations
- Automatically send leads and conversation data to HubSpot or ActiveCampaign, or to other systems via Zapier, Make, n8n or webhooks. Contact details go straight into your CRM, with no retyping.
- Custom FAQs and documents
- Beyond the website crawl, you can add manual answers, PDFs and documents to the knowledge base. Heyloha uses everything to answer questions accurately.
- Conversation insights and analytics
- See exactly which questions come in, how often your agent resolves them and when a conversation gets handed over. Use those insights to improve your agent and knowledge base.
- Privacy under GDPR
- Conversations are processed on servers in the EU and you sign a data processing agreement with us. That keeps WhatsApp within the GDPR too.
- Fully on-brand
- Customers simply see your own WhatsApp account, with your own name and profile photo. You set your agent's tone and greeting in a few clicks.
Set up your WhatsApp Agent in three steps
No technical knowledge required. Most teams get their agent live on WhatsApp within an hour.
Connect your WhatsApp number
Scan a QR code and your WhatsApp number is linked to Heyloha.
Set up your agent
Your agent uses the same knowledge and tone of voice as your other channels. You only adjust what needs to differ here.
Go live
The agent immediately responds to incoming WhatsApp messages, automatically and personally.
WhatsApp chatbot for business: how it works
What to know before you choose a WhatsApp bot for your business: what an AI agent does, how it differs from automatic replies, whether you need the API and what it costs.
What is a WhatsApp chatbot?
A WhatsApp chatbot answers the messages that arrive on your business number. Classic bots work with menus and keywords: the customer taps 1 for opening hours or 2 for prices, and as soon as someone types something that isn't in the script, the bot gets stuck.
An AI agent for WhatsApp understands messages the way people actually write them: in their own words, with typos or in another language. It answers from your business's own information, meaning your website, your documents and your FAQs, rather than from general knowledge. When the answer isn't there, it hands the conversation to your team.
Heyloha's WhatsApp Agent is the second kind: an AI chatbot that replies within seconds, day and night, in more than 50 languages.
WhatsApp bot for business: what it solves
Most WhatsApp messages a business receives are the same questions: opening hours, prices, availability, how to book. The agent answers them straight away, including evenings and weekends, when nobody is online.
It can also work towards a goal: collect a lead's details, book an appointment in your Outlook or Microsoft 365 calendar, or send the enquiry to HubSpot, ActiveCampaign or another system via Zapier, Make, n8n or webhooks.
How different sectors use it: gyms, driving schools, dental practices and online shops.
AI chatbot, automatic replies or WhatsApp's own assistant
The free WhatsApp Business app has away messages and quick replies. They're useful for saying you're out, but they always send the same text without understanding the question.
WhatsApp also has its own AI assistant for businesses. If you only serve customers on WhatsApp and get few messages, that may be enough.
Heyloha fits when the volume is real, or when WhatsApp is one of several channels. The same agent, with the same knowledge and tone, also answers your website chat, the phone and email, and every conversation lands in one inbox. Data is processed on EU servers, under a GDPR data processing agreement.
What a person still does better: complaints, sensitive conversations and exceptions to your rules. So the agent passes those to your team with the full history, and as soon as a colleague replies from the app, the AI steps back.
Do you need the WhatsApp Business API?
No. You connect your own WhatsApp number, ideally a WhatsApp Business number, by scanning a QR code, just like WhatsApp Web. There's no API to apply for and no need to change numbers, and within an hour the agent is answering messages.
Your customers keep messaging the number they already know, and your team can keep replying from the phone. Meta's per-message charges apply to the WhatsApp Business API; a number you connect with a QR code falls outside them.
One thing Heyloha doesn't do: send campaigns or bulk messages. It's an agent for helping your customers, not a WhatsApp marketing tool.
How much does a WhatsApp chatbot cost?
Heyloha costs from €149 a month, excluding VAT. You pay in credits: one complete WhatsApp or chat conversation uses one credit, and the smallest plan includes 250 a month. WhatsApp, your website chat, the phone and email are all in the same plan.
You can try it free for 14 days and cancel monthly. If your credits run out, the AI stops starting new conversations until you move to a bigger plan or switch on automatic extra credits; messages keep arriving in your WhatsApp as usual.
See every plan on the pricing page.
Which teams it works for
Heyloha is used in a wide range of sectors. Swipe through a few examples to see how teams in your industry put WhatsApp to work.
Live in an hour, no developer needed
Three steps to get your WhatsApp Agent operational.
- Connect your WhatsApp number
- In Heyloha, scan a QR code with the phone that has your WhatsApp number. Then you switch the channel live.
- Configure your agent
- Your agent inherits the knowledge and tone of voice you set once. Per channel you only change what differs, such as the greeting.
- Go live
- Activate the agent and from now on every WhatsApp message gets an instant, personal reply in your brand voice.
Message our WhatsApp Agent
Test for yourself how our WhatsApp Agent answers questions. Send a message and get an instant reply, 24/7.
Open in WhatsAppWhat customers say
A snapshot of the experiences of teams that use Heyloha every day.
“Amazing to see how quickly AI works for Faber. And soon for our other brands too!”
Theo Vos
Real estate, Faber
“Our super smart AI colleague "Olivia" gets smarter every day.”
Job Kuperus
Real estate and advisory, VLIEG Advies Groep
“We are very satisfied with Heyloha's AI tool. The service is also very pleasant.”
Camille Peters
Real estate, Stadsmakelaars
“We are very happy with Heyloha. Great communication, they think along with us and are a real added value!”
Lisa Hietland
Real estate, Van der Linden
“Since we started using the chatbot, property seekers get immediate answers to their questions, even outside office hours. Great for the client, and more time for personal service for us.”
Gert de Koning
Real estate, De Koning Makelaars
“This provides exactly that extra conversion you might otherwise miss. The system is a strong addition to our work and shows that moving with the times pays off. The support is also excellently arranged.”
Frans Spendel Jr.
Real estate, Frans Spendel Makelaardij
“A smart, hardworking and always friendly colleague added to our team with our AI Chatbot Robin.”
Diana Tijseling
Real estate and advisory, Pandomo
Read more
Create a new WhatsApp Agent
Step-by-step guide to setting up and training your first WhatsApp Agent on your knowledge base.
→Connect a phone number
How to link your WhatsApp number with a QR code.
→Set up CRM integrations
Automatically forward leads from WhatsApp conversations to HubSpot or ActiveCampaign, or to your own CRM via webhooks.
→FAQ
Which WhatsApp account do I need?
You need a WhatsApp number, preferably WhatsApp Business. You link it with a QR code, just like WhatsApp Web.
Will the replies actually sound like my brand?
Yes. You configure the tone of voice yourself, so the agent communicates in the style of your organisation.
Can the agent schedule appointments via WhatsApp?
Yes. With the Calendar Integration (Outlook or Microsoft 365), the WhatsApp Agent books appointments based on real-time availability.
What if a customer asks a complex question?
The agent recognises when a conversation reaches the edge of its knowledge and seamlessly escalates to a human colleague.
Is the WhatsApp Agent GDPR compliant?
Yes. Messages are processed on servers in the EU, and you sign a data processing agreement with us.
Can we keep our current WhatsApp number?
Yes. You link your existing number with a QR code. Your customers keep messaging the same number, and your team can keep replying from the app; as soon as a colleague responds, the AI can step back.