AI Chatbot for Pharmacists
Answer questions about opening hours and services automatically, pass on repeat prescription requests and hand medical questions to your pharmacist.
Common challenges for pharmacists
- Phone never stops ringing
- Customers call constantly with questions about their prescription, opening hours and whether their medication is ready. Your team never gets to pharmaceutical care.
- Repeated medication questions
- The same questions about side effects, dosage and interactions are asked multiple times daily.
- Forgotten repeat prescriptions
- Patients forget to request their repeat prescription in time, leading to missed medication and extra workload.
How Heyloha solves this
- Instant answers to common questions
- The chatbot answers questions about opening hours, services and procedures, without customers having to call or visit.
- Medical questions to the pharmacist
- The chatbot does not answer questions about side effects, dosage or interactions. It passes them to your pharmacist with the full conversation.
- Repeat prescription requests
- The chatbot explains the procedure and captures repeat prescription requests for your pharmacy team.
Key features
Opening hours and services
Answer questions about opening hours, services and procedures.
Multilingual
Serve a diverse customer base in their own language.
Repeat prescriptions
Capture repeat prescription requests for your team.
Quick launch
Active on your website within 30 minutes.
80%
questions auto-handled
50+
languages supported
30 min
setup time