AI Chatbot for Veterinarians
Handle appointment requests, answer questions about vaccinations and your practice, and give pet owners a reliable point of contact 24/7.
Common challenges for veterinarians
- Emergency calls mid-consult
- During consultations you are constantly interrupted by calls from worried owners who don't know if their pet needs urgent care.
- Forgotten vaccinations
- Owners forget the annual vaccination or deworming of their pet, putting their health at risk.
- Repeated medication questions
- Owners regularly call with questions about dosage, side effects and administration of prescribed medication.
How Heyloha solves this
- Urgent requests straight to your team
- The chatbot recognises urgent requests based on your instructions and hands them to your team immediately. It makes no medical assessment.
- Vaccination info via chat
- The chatbot answers questions about vaccination schedules, rates and when a checkup is needed from your knowledge base.
- Medication questions to your team
- The chatbot answers practical questions, such as how to reorder or collect medication, and passes medical questions to your vet.
Key features
Appointment scheduling
Owners request a consultation day and night, via Outlook or your booking link.
Multilingual
Reach international pet owners in their language too.
Urgent requests
Urgent requests recognised from your instructions and passed on with priority.
Calendar integration
Books straight into Outlook / Microsoft 365, or shares your booking link. Other software on request.
80%
questions auto-handled
50+
languages supported
30 min
setup time