AI phone assistant for vets
Put callers straight through by the rules you set, for example when something is urgent, book appointments automatically and answer vaccination questions, without extra staff.
From €149 a month excl. VAT · Keep your own number · Live within an hour · Cancel any month
Hear it for yourself: call our AI receptionist on +31 970 102 257 34
“Heyloha has helped us enormously in improving our phone support. The AI agent speaks good Dutch, is easy to set up and offers a lot of flexibility with call transfers, time slots and webhook integrations.”
Common challenges for veterinarians
- Emergency calls outside office hours
- Pet owners call in a panic when their pet gets sick at night. Without an answer, they miss vital help or call the wrong service.
- Overwhelmed front desk
- Between consultations there is barely time to answer the phone. Missed calls mean missed appointments and worried pet owners.
- The same vaccination questions, again and again
- Pet owners keep calling with questions about vaccinations, check-ups and prices. That costs your team hours every week.
How Heyloha solves this
- Transfers by your rules
- For each transfer number you set in which cases the assistant puts callers straight through to the on-call vet, for example when something is urgent, and at what times. If nobody picks up and callback requests are on, a callback request goes out by e-mail.
- Automatic appointments
- Pet owners call and schedule a consultation through the voice agent. The appointment appears in your calendar right away.
- Vaccination info by phone
- The voice agent answers questions about vaccination schedules, fees and when a check-up is needed from your knowledge base.
Key features
Available 24/7
The assistant picks up at night and at weekends too.
Appointment scheduling
Pet owners book their appointment by phone, day and night.
Direct transfer
For each transfer number you set when a caller goes straight to the vet, for example when something is urgent.
Call transcripts
Every call is available as a transcript in your dashboard.
24/7
reachable, even at night
50+
languages supported
1 hour
to go live
Frequently asked questions about AI phone answering for veterinarians
Can I keep my own phone number?
Yes. Your plan includes a Heyloha number, and you forward your own number to it: all the time, outside opening hours or only when you don't pick up yourself.
How much does an AI phone assistant cost?
Heyloha starts at €149 a month excl. VAT for 250 credits. One credit is one call minute or one chat conversation. You try it free for 14 days first, and it's a monthly plan with no long-term contract.
Does the caller know they are talking to AI?
Yes. The assistant introduces itself as your company's digital assistant, as the EU AI Act requires.
What if the assistant can't answer a question?
It transfers the call to a colleague, warm or cold. If nobody picks up and callback requests are on, it takes a callback request with name, number and question.
What about privacy and GDPR?
Calls are not recorded, only transcribed. The data is stored on servers in the EU and we sign a data processing agreement with you.