AI phone assistant for gyms
Answer membership questions, take class bookings by phone and handle cancellations professionally, without extra staff.
From €149 a month excl. VAT · Keep your own number · Live within an hour · Cancel any month
Hear it for yourself: call our AI receptionist on +31 970 102 257 34
“We want to give our customers good answers at any moment. With Heyloha, our customer service is now reachable 24/7 across all 11 locations.”
Common challenges for fitness studios
- Membership questions during the day
- Potential members call during the day asking about plans, rates and trial weeks. Your front desk team is too busy to help everyone.
- Class bookings by phone
- Members call to sign up for group classes, but during peak hours the desk is occupied. They give up and the class runs half-empty.
- Cancellations take a lot of time
- Handling cancellations by phone is time-consuming and emotionally draining. Your team spends too much energy on this.
How Heyloha solves this
- Membership info 24/7
- The AI voice agent answers all questions about plans, rates and facilities. Interested callers are invited to a trial class right away.
- Class bookings by phone
- Members call and book their group class through the voice agent. The spot is reserved in your system instantly.
- Professional cancellation handling
- The voice agent handles cancellations according to your protocol, offers alternatives and logs the reason for leaving.
Key features
Class schedule integration
Members book group classes by phone.
Lead registration
Interested callers are logged as a lead.
Cancellation protocol
Cancellations are handled neatly and consistently.
Call transcripts
Every call is available as a transcript in your dashboard.
24/7
every call answered, even at night
50+
languages supported
1 hour
to go live
Frequently asked questions about AI phone answering for fitness studios
Can I keep my own phone number?
Yes. Your plan includes a Heyloha number, and you forward your own number to it: all the time, outside opening hours or only when you don't pick up yourself.
How much does an AI phone assistant cost?
Heyloha starts at €149 a month excl. VAT for 250 credits. One credit is one call minute or one chat conversation. You try it free for 14 days first, and it's a monthly plan with no long-term contract.
Does the caller know they are talking to AI?
Yes. The assistant introduces itself as your company's digital assistant, as the EU AI Act requires.
What if the assistant can't answer a question?
It transfers the call to a colleague, warm or cold. If nobody picks up, it takes a callback request with name, number and question.
What about privacy and GDPR?
Calls are not recorded, only transcribed. The data is stored on servers in the EU and we sign a data processing agreement with you.