Live action indicator during a conversation

During a conversation, your AI agent regularly does something behind the scenes: checking a postcode, calculating a valuation, looking up availability in your calendar, searching your knowledge base. Those actions take a few seconds. Instead of a generic 'typing...', the agent shows precisely what it is doing right now.

What the visitor sees

At the bottom of the chat window a short label appears, like 'Checking postcode...' or 'Calculating home value...'. As soon as the action finishes, the agent replies with the result. No five-second black box. The visitor always knows what they are waiting for.

Examples per action

• Checking postcode...
• Calculating home value...
• Finding nearest office...
• Looking up energy label...
• Checking availability...
• Scheduling appointment...
• Searching knowledge base...

Automatic in five languages

The indicator label is shown automatically in the visitor's language: Dutch, English, German, French or Spanish. The right language is detected from browser settings or the conversation language already set.

No setting required

The live action indicator is a standard part of every AI agent and does not need to be enabled separately. As soon as your agent uses a tool or integration, the matching status label appears automatically.