AI Chatbot for Hotels
Answer guest questions in any language, automate bookings and enhance the guest experience without extra staff.
Common challenges for hotels
Multilingual guests
International guests expect service in their own language, but your front desk does not speak every language.
Repetitive questions
Check-in times, Wi-Fi password, restaurant hours: the front desk answers the same questions hundreds of times per week.
Missed upsell opportunities
Guests are unaware of additional services like spa, room service or excursions, and your team has no time to promote them.
How Heyloha solves this
Digital concierge
The chatbot acts as a 24/7 concierge: from restaurant tips to room questions, all in the guest's language.
Automatic upselling
Actively promote spa packages, late checkout and excursions via the chatbot.
Direct booking
Guests book directly via the chatbot, without OTA involvement. More margin for you.
Key features
50+ languages
Automatic communication in your guest's language.
Direct bookings
Guests book rooms and services via chat.
PMS integration
Connect with your property management system.
Upsell engine
Increase the average spend per guest.
80%
questions auto-handled
50+
languages supported
30 min
setup time