Heyloha vs Zendesk
Discover why organisations choose Heyloha as an alternative to Zendesk.
Feature comparison
| Feature | Heyloha | Zendesk |
|---|---|---|
| Setup time | 30 min | Weeks |
| Pricing model | From €149/mo, credits-based | $55+/agent/mo |
| AI Chatbot | ||
| AI Phone | ||
| WhatsApp integration | Add-on | |
| LinkedIn integration | ||
| Instagram integration | ||
| Calendar integration | ||
| AI QR codes | ||
| Languages | 50+ | Multi |
| Knowledge bank | ||
| Unified Inbox | ||
| Free trial | 14 days | 14 days |
| No technical knowledge needed |
Every channel in one inbox
Where Zendesk often needs a separate tool or add-on per channel, Heyloha lands chat, WhatsApp, phone, Instagram and LinkedIn in the same place. You see the full conversation back, including what your agent did.
- One inbox for every channel, with filters, favourites and search
- Automatic labels, so you can place a conversation at a glance
- If a colleague replies themselves, your agent steps aside and picks it back up later
YYour brand
InboxDashboardAgentReportsHelp centre
YAYour account
Your brandInbox
ConversationsNewest
Today, 09:12
AppointmentInformation
Today, 08:34
Information
Yesterday, 16:22
Follow-up
Yesterday, 11:08
Positive
WebsiteToday, 09:12
I would like to book an appointment for next week.
Of course. Thursday at 11:00 or Friday at 14:30 is available. Which suits you best?
LAppointment booked
Why Heyloha?
30-minute setup
Go live in half a day, not weeks.
All-in-one platform
Chat, phone, WhatsApp, LinkedIn and Instagram in one inbox.
Fair pricing
Pay per credit, not per feature or per agent.
No technical knowledge needed
Anyone can set up and manage Heyloha.