AI Chatbot for Insurance
Answer policyholder questions automatically, streamline claims and offer 24/7 customer service without wait times.
Common challenges for insurance
Long wait times
Customers wait for minutes for simple questions about their policy, coverage or claim. Frustrating for everyone.
Complex claims
Filing a claim requires lots of data and documents. Customers get frustrated by the paperwork.
Seasonal spikes
After storms, hail or flooding, your call center is overwhelmed, right when customers need you most.
How Heyloha solves this
Instant policy info
Customers get answers about their coverage, premium and terms via the chatbot in seconds.
Streamlined claims
The chatbot guides customers step by step through the claims process and collects all required info.
Scalable support
During peak times the chatbot handles most queries, so your team focuses on complex cases.
Key features
Claims filing
Customers file claims easily via the chatbot.
50+ languages
Serve a diverse customer base in their own language.
Calendar integration
Schedule advisory meetings via the calendar link.
24/7 available
Always reachable, even during emergencies.
80%
questions auto-handled
50+
languages supported
30 min
setup time