AI Phone Agent for Hotels
Answer front desk calls in any language, handle room service requests and confirm bookings by phone, day and night.
Common challenges for hotels
Multilingual phone calls
International guests call in their own language. Your front desk team cannot master every language, leading to miscommunication and frustration.
Peak hours at the front desk
During check-in and check-out, the phone rings non-stop. Your team cannot greet guests and answer calls at the same time.
Late-night calls
Guests call at night for room service, extra towels or questions about facilities. With limited night staff, calls go unanswered.
How Heyloha solves this
Multilingual receptionist
The AI voice agent handles conversations in more than 50 languages. Every guest is helped in their own language, without extra staff.
Room service and requests
Guests call and the voice agent logs room service orders, extra pillows or wake-up calls and routes everything to the right team.
Booking confirmations
Confirm reservations by phone, answer availability questions and send guests a confirmation right away.
Key features
50+ languages
Conversations in your guest's language, automatically.
Call transfer
Important calls go directly to the right department.
Calendar integration
Schedule rooms and services through calendar sync.
Call summaries
Every call is automatically summarized and logged.
80%
calls auto-handled
50+
languages supported
30 min
setup time