AI Phone Agent for Insurance
Handle claims by phone, answer policy questions and scale effortlessly during peak moments after storms and disasters.
Common challenges for insurance
Long hold times on the phone
Customers wait for minutes on hold for a simple question about their policy or coverage. Frustration builds and satisfaction drops.
Claims are complex
Walking through a claim by phone takes a lot of time. Customers often lack details and need to call back, slowing down the process.
Surges after storms and disasters
After a hailstorm or flood your call center is overwhelmed with calls. Right when customers need you most, no one is available.
How Heyloha solves this
Instant policy info by phone
The AI voice agent answers questions about coverage, premiums and terms in seconds. No queue, no frustration.
Claims by phone
The voice agent guides customers step by step through the claim and collects all required information in a single call.
Unlimited scalability during surges
During disasters the voice agent handles hundreds of calls at once, so every customer is helped right away.
Key features
Claim filing
Customers file a complete claim by phone.
50+ languages
Serve a diverse customer base in their own language.
Calendar integration
Schedule advisory sessions through calendar sync.
Call summaries
Every call is automatically transcribed.
80%
calls auto-handled
50+
languages supported
30 min
setup time