WhatsApp AI for Pharmacies
Answer patient questions about opening hours, medication and repeat prescriptions automatically via WhatsApp. Less crowding at the counter.
Common challenges for pharmacies
Patients ask the same questions
Questions about opening hours, repeat prescriptions and medication instructions are asked dozens of times daily. Your team cannot get to other tasks.
Messages outside opening hours
Patients send messages in the evening and on weekends with questions about their medication. Without a reply, they call the next day anyway.
Questions about medication
Patients have questions about side effects, interactions and dosage instructions. They call or visit during busy moments.
How Heyloha solves this
Instant answers to common questions
The WhatsApp AI answers questions about opening hours, repeat prescriptions and general medication info from your knowledge base.
Medication information via chat
The WhatsApp AI answers common questions about dosage instructions, side effects and storage advice.
Handoff for complex questions
For questions that require personal advice, the AI seamlessly transfers to a pharmacist with full conversation context.
Key features
FAQ automation
Automatic answers about opening hours and medication.
Human handoff
Complex questions go to the pharmacist with full context.
Multilingual
Communicate with patients in more than 50 languages.
Easy setup
Live within 30 minutes, no technical knowledge needed.
80%
messages auto-handled
50+
languages supported
30 min
setup time