WhatsApp AI for Webshops
Answer customer questions about products, delivery times and return policies automatically via WhatsApp. Personal service on the channel customers prefer.
Common challenges for webshops
Inbox flooded with the same questions
Customers send dozens of WhatsApp messages daily about delivery times, return policies and product questions. Your support team gets overwhelmed.
Customers expect instant replies
On WhatsApp, customers expect a reply within minutes. Long wait times lead to frustration and missed sales.
Return queries cost too much time
Handling returns and exchanges via WhatsApp costs your team a disproportionate amount of time per case.
How Heyloha solves this
Instant answers to customer questions
The WhatsApp AI answers questions about delivery times, shipping costs and return policies within seconds from your knowledge base.
Return info without waiting
The AI clearly explains the return process via WhatsApp and answers follow-up questions, without involving your team.
Product advice via chat
The WhatsApp AI answers product questions based on your website information, day and night.
Key features
FAQ automation
Answer questions about shipping, returns and products automatically.
50+ languages
Serve international customers automatically in their language.
Human handoff
Complex questions are seamlessly transferred to your team.
Tone of voice control
The AI communicates in the style of your brand.
80%
messages auto-handled
50+
languages supported
30 min
setup time